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Terms and Conditions, Disclaimer & Privacy Policy.

 

By continuing to use this website, by booking a treatment or buying a product or service, you agree to the following:

 

All therapies/products/services available are complementary and they do not replace existing medical treatment. I do not diagnose, dispense medications or treat specific illnesses, treatments are aimed at providing relaxation and improving general wellbeing.

 

If you are experiencing symptoms, I will advise that you to seek appropriate medical guidance/diagnosis, such as from your GP or a qualified medical herbalist, prior to attending your treatment. Please discuss any symptoms or concerns with me prior to booking.

 

A full medical history will be taken at the beginning of your initial appointment to ensure that the proposed treatment is the most appropriate course of action for you. It is your responsibility to inform me of any medical problems, symptoms or changes to your health at each appointment.

 

All products used are natural and where possible organic, most if not all are vegetarian and vegan, please inform me if you have any allergies or specific requirements at the time of booking.

 

Luna Rose Therapies is not accountable for any external links outside of this website.

 

Payment

If you need to change your booking, please contact me as soon as possible to prevent a charge. With regret, appointments cancelled within 24 hours of the appointment time will be charged in full, as this is too late to fill the appointment and results in a wasted appointment slot.

 

Services

Please note that the website's contents, Luna Rose Therapies services and prices are subject to change without notice.

Luna Rose Thrapies reserves the right not to treat you if there is reason to believe that it isn't appropriate for any reason.

 

Copyright

All images contained within this site are copyrighted to the respective artist/owner and are included following purchase of appropriate licencse, or are the property of Luna Rose Therapies/Hayley Merrick or James Merrick Photography. All text is copyright Luna Rose Therapies.

Luna Rose Therapies may share images on social media, credit is always given if known. If one of your images are used and you would like credit, please email hayley@lunarosetherapies. Alternatively your image on social media can be removed at request.

 

Privacy Policy

Information Luna Rose Therapies Holds: Email addresses of people who have emailed Luna Rose Therapies and those we have replied to – this is automatically saved in mail server software but can be deleted upon request. Booking information that you may have added to our 10to8 secure, online booking system.

Personal details taken from clients during consultations is kept in strictest confidence and in line with GDPR requirements.  Relevant information is obtained to ensure that your treatment plan is suitable and that the treatment is safe for you.  It is your responsibility to inform me of any changes to your health, this is so that I can ensure that any treatments provided are appropriate.

 

Your email address and postal address are stored for the purposes of communication and to visit your home for treatments only. I send out regular newsletters by email to those who have opted in under GDPR guidelines. These emails inform you of exclusive offers and news.  You have the right to unsubscribe from the email database at any time and an unsubscribe option is included in every email.  Your email address will not be shared with third parties.  You have the right to inspect the information held about you at any time.  You always have the right to request that your information be deleted or corrected.

 

Your privacy is important and I promise never to pass on your personal details. All discussions that take place within your treatment are confidential. At times, I may need to contact your GP or other health professional, I will always obtain your informed consent should this be necessary.

 

Cookies

As with most modern websites, cookies and Google analytics are in use on this website, you can find out more here: http://www.lunarosetherapies.co.uk/cookies-privacy/sitemaker-cookies.html You can opt out of Google analytics here: https://tools.google.com/dlpage/gaoptout/

 

 

I am aware the times in life when therapies may be of most benefit, are the times when it may be most difficult to pay for them. I do have payment plans available, to help by spreading any costs and I do try to keep a couple of appointments available for concessions each month. If you feel that your present circumstances require it, please get in touch to discuss and I will try my best to help.

 

 

With love, Hayley xxxxx

 

hayley@lunarosetherapies.co.uk

07547 831 578